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The HP Envy 5660 Offline Issue

Effective Ways to Resolve the HP Envy 5660 Offline Issue

While there are multiple printer brands available in the market, HP Envy Printers are among the ones that stand out. One of the HP Envy models, the HP Envy 5660, with impeccable design and cutting-edge technology, enables you to meet both your wireless and wired printing requirements. Apart from printing, they also offer you to fax, copy and scan documents or photographs; however, like other printing machines, you might encounter issues like HP Envy 5660 offline, HP Envy 5660 printing blank pages, HP Printer says offline etc. While these issues could be irritating and restrict you from performing any tasks, you can follow some simple HP Envy 5660 troubleshooting methods to get rid of the problem and get started with your printer again. Read on to explore why such issues occur and learn some effective ways to fix them quickly.

What Causes The HP Envy 5660 Printer Offline Issue?

Before you start with the HP Envy 5660 troubleshooting, it is important that you identify the reason behind the issue. It will help you in resolving the HP Envy 5660 Printer says offline error more effectively. While there could be multiple reasons why this error occurs, given below are the list of some of the major reasons that will help you identify the reason behind the common HP Envy 5660 Printer problems including the HP Envy 5660 offline: 

  • Inappropriate network conditions or some other technical glitches
  • The inability of the printer to communicate with the device you are printing from
  • Outdated printer driver
  • Printer set to offline
  • Print jobs in the queue
  • Corrupt or missing OS files

How To Fix The HP Envy 5660 Offline Issue?

Prior to starting with the HP Envy 5660 troubleshooting, it is recommended that you also walk through the HP Envy 5660 Printer manual. The HP Envy 5660 Printer manual includes detailed information about many aspects of the printer such as the printer specifications, setup information, various features of the printer, and much more. Hence, it is crucial that you go through this and then start using or troubleshooting the errors like printers  says offline HP.

Given below is the list of some of the effective ways to resolve the HP Envy 5660 Printer Offline issue: 

Method 1: Use The HP Print and Scan Doctor

  • Visit HP Printer’s official website and download the HP Print and Scan Doctor.
  • Open the downloaded HPPS.exe file from the browser’s download section.
  • Select Start and choose your printer’s name.
  • If you don’t see your printer’s name on the list, turn off the printer, restart it, and click on Retry.
  • In case you encounter issues with the connection, follow the on-screen instructions to resolve it.
  • Next, you will see a screen asking you to update the printer driver. Click on Yes.
  • If you see an option to make your printer as the default printer, click on Yes.
  • Lastly, try printing again. Check if the issue, HP Envy 5660 Printer says offline is resolved or not.

Method 2: Reset The HP Envy 5660 Printer

In case the above-mentioned HP Envy 5660 troubleshooting techniques don’t resolve HP Envy 5660 Printer problems, including the HP Envy 4650 Printer offline, reset the printer by following the steps mentioned below:

  • Turn off your HP Envy Printer and disconnect the power adapter from the printer’s rear and the electrical socket.
  • Wait for a minute and then connect the power adapter to the printer and the electrical socket.
  • Switch on the printer
  • Once the printer is in active mode, try printing a document and check if the HP Envy 5660 offline error is resolved.

The above-mentioned steps are also recommended if your HP Envy 5660 printing blank pages. 

Method 3: Fixing the HP Envy 5660 USB Connection

  • Turn off your printer and the computer
  • Disconnect the USB cable from the printer and the computer
  • Check for any damages to the USB cable. In case you find one, replace it with a new cable.
  • Ensure that the USB cable is shorter than 3m. A longer USB often leads to various HP Envy 5660 Printer problems, including the HP Envy 5660 Printer says offline.
  • Ensure that the USB cable is USB 2.0 or higher
  • If you are using a USB hub, disconnect the cable from it, and connect it to your HP ENvy 5660 Printer directly.
  • Ensure that the USB cable is connected to the USB ports of both the computer and the printer.
  • Switch on your computer and the printer, and wait until both the devices start up properly; print a document and check if the HP Envy 5660 Printer offline issue is resolved.

Method 4: Clear Print Jobs

In case the issue of HP Envy 5660 Printer says offline persists, try clearing the print jobs on the printer. To do this, go to the printer menu first and select “Cancel All Documents”. Instances may happen when there are stuck print jobs, causing the printer to go offline. Set the printer back online and print a test page. Alternatively, you can check if the printer is jammed and also check if there are any glitches in the network connection.

Due to multiple features and advanced functionalities, HP Printers are among the leading choices of most of the users worldwide. However, issues like HP Envy 5660 offline restricts you from accessing the many features of the printer, which ultimately leads to frustration and affects productivity. By following the various troubleshooting techniques listed here, you can get rid of the issue and get started with the HP Envy 5660 Printer again in no time.

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