Why Does Your Xerox Printer Show Offline and How to Resolve It?

Printer offline issues can be frustrating, especially when you need to take an urgent printout. Regardless of the printer brand you use, encountering this problem is inevitable. Having said that, issues like Xerox Printer offline is no different. If you often notice that your Xerox Printer says offline, you must identify the actual reason why such issues occur so that you can resolve it quickly. Read on to explore why a Xerox Printer goes offline and how you can make it online in no time.

Why Does My Xerox Printer Say Offline?

Before we discuss how to troubleshoot issues like Xerox Printer offline, let’s understand why such issues occur. This will help you resolve the issue or bring the printer online easily. One of the most common reasons why a printer says offline is due to incorrect printer settings. If you are using a Xerox Printer and see that the printer is offline, it might happen that your Xerox Printer is not set as the default printer. If the printer you are using is not marked as the default printer, the printer will go offline and you won’t be able to print your documents and photographs.

Apart from incorrect settings of your printer, keeping the printer idle for a prolonged period can lead to Xerox Printer showing offline. As such, you can press the power button of the printer and activate the printer. In addition, you can check if the printer is connected to your computer either wirelessly or with a cable, such as USB.

Xerox Printer Offline Windows 10? Here’s what to Do!

If your computer is installed with the Windows 10 OS and you see that the Xerox printer offline Windows 10, first, check if the printer is set to online. To start with the process, press the Login/Logout button on the printer’s control panel. The next step requires you to enter the username and the password using the touch panel. Next, you can follow the below-mentioned steps to turn the printer online:

1. Once you enter the username and the password in the required fields, select ‘Done’ on the touch screen.
2. Press the Machine Status button on the printer’s Control Panel.
3. Select ‘Tools’ on the touch screen.
4. Select the Network Settings button and then select Offline/Online.
5. Press Online and select the ‘Close’ option.

Once you complete the series of steps mentioned above, check if your Xerox Printer comes back to the online state. In case the issue persists, you can restart the printer by disconnecting the printer’s power adapter from the electric socket and connecting it back after about two minutes.

Troubleshooting Xerox 3325 Printer Offline Issues

In most cases, restarting a Xerox Printer resolves the printer offline issues. However, instances occur when the printer reboot doesn’t work and you need to look for alternative ways. One such technique is removing and reinstalling the printer driver. You can open the printer software on your computer and select the ‘Uninstall’ option to remove it from your computer. Once done, you can either use the Xerox Printer driver CD or download the printer software from the printer manufacturer’s official site and install it. Alternatively, you can follow the below-mentioned troubleshooting steps to resolve the Xerox 3325 Printer offline issues:

1. Turn off the printer by pressing the power button of the printer and disconnecting the printer’s power adapter from the electric socket.
2. Wait for about 30 seconds and connect the power adapter back to the electric socket to turn on the printer.
3. Ensure that the print job is not paused in the print queue.
4. Open the Control Panel on your computer and select ‘Devices and Printers’.
5. Right-click on the printer name and select the option, ‘See what’s printing’.
6. Choose the Printer from the menu bar located at the top.
7. Select the option, ‘Use Printer Online’ from the drop-down menu.
8. In addition, ensure that your wireless router is not set to the 5GHz frequency. Set it to 2.4GHz as your Xerox Printer doesn’t support 5GHz.

Once you complete the series of steps mentioned above, check if your printer is connected to the correct wireless network. You can print a configuration page and locate the TCP/IP Settings under the ‘Network Setup’ section. The next step requires you to look at the wireless network name printed on the paper. As such, you will get to know which wireless network your Xerox Printer is connected to. If you see that the wireless network name (SSID) doesn’t match your wireless network, you need to configure the printer to connect to the correct wireless network.

Printer Offline Xerox 7855 Can’t Turn Online? Try This!

Do you have the Xerox 7855 Printer and you aren’t able to turn it online? If yes, check if the USB cable and other wires are in proper condition. You must ensure that the Ethernet cable and the USB cable don’t have physical damages. If there are any, replace the cables with new ones and check if you can turn the printer online. Further, you can follow the below-mentioned steps to resolve issues like printer offline Xerox 7855 can’t turn online:

1. Remove the Ethernet cable connecting the router and your printer.
2. Check if the connector (RJ45) is in proper condition. If there are any physical damages to the connector, replace it with a new one.
3. If the connector doesn’t have any issues, reconnect it to the router and your printer. Ensure that you hear a click while connecting the RJ45 connector.
4. Check if the internet light and all other status lights are flashing correctly on the wireless router.
5. Check if your computer and the printer are connected to the correct wireless network.
6. Lastly, replace the Ethernet cable and USB cable to ensure that there’s no fault in this segment.

Another effective method to resolve the offline issue of Xerox 7855 Printer is performing a software reset of the printer. Here, you can use the Control Panel of the printer to reset the software. Once the reset is done, all the temporary files from the network controller system will get removed. To start with the process of resetting the printer software, first, ensure that the printer is powered on and check if the Control Panel is illuminated and ready for display. The next step requires you to press the Log In / Out button on the side panel of the printer and if you are prompted for the Administrator credentials, enter it and proceed to the series of steps mentioned under:

1. At the bottom of the panel, press the Machine Status button and then press the Tools tab.
2. Select ‘Troubleshooting’ and then click ‘Reset’ under the ‘Features’ section.
3. Select ‘Software Reset’ and under the ‘Reset Options’, select ‘All Software’ and then ‘Reset’.
4. Wait for your Xerox Printer to restart.

After completing the series of steps mentioned above, if you see that the Xerox Printer offline, then power off/on the device by following the steps mentioned under:

1. Ensure that you save all the documents and nothing is pending for print.
2. Locate the secondary power button inside the small slot below the printer’s control panel. You can refer to the user manual to find the exact location of this button.
3. Once you locate the secondary power button, turn it off.
4. Open the side panel of the printer and turn off the main switch; close the panel.
5. Wait for about two minutes and then turn the printer on.
6. Turn on the main switch and close the cover.
7. Turn on the secondary power button and check if the issue of Xerox Printer showing offline is resolved or not.

How to Resolve Xerox Work center 6505 Offline Issues?

Encountering the printer offline issues with Xerox Work center 6505 often gets resolved by clearing the print queues. If you are using Windows 10, click on the Search box on your computer and go to the Control Panel followed by Devices and Printers. You can then choose your Xerox Printer from the list of available printers and then click on ‘Open Print Queues’. Lastly, you need to select “Remove all Documents’ from the Printer tab and check if the offline issue of your printer is resolved.

Alternatively, you can set your Xerox Work center 6505 online by following some simple steps. To start with, press the Log In / Out button on the printer’s touch screen and then enter the login credentials in the required field. The default username and the password are “admin” and “password’ respectively. Further, you need to click on ‘Done’ and then you need to press the Machine Status button followed by the Tools tab. Lastly, you can select ‘Network Settings’ followed by ‘Online’ and click on ‘Close’. Once you log out of the printer control panel, check if the printer is set to online. You can follow the similar process for Xerox Printer offline 7400 color issues. In addition, try uninstalling and installing the printer driver.

Whether it is Xerox Printer offline Windows 10 or on any other OS, such issues can be frustrating, especially when you require an urgent printout. Ranging from incorrect printer settings to keeping the printer idle for a long time, multiple factors can lead a Xerox Printer to go offline. However, you can follow the various troubleshooting methods mentioned in this blog post and ensure that the printing machine goes online. Follow the troubleshooting methods the exact way and ensure continued printing using your Xerox Printer as ever before.